ImOn Fiber-to-the-Home Construction – General Information:
Over the next several weeks and months, ImOn will be in construction in your neighborhood! Here are a few general details for what the construction process looks like for ImOn’s fiber optic network in Cedar Rapids, and Dubuque. Below you will find a complete outline of the construction process, along with valuable updates.
- The ImOn construction crew will be clearly identified with ImOn safety vests or ImOn logoed shirts.
- All construction will take place between 8:00am and 5:30pm. The entire construction process is expected to last around 6 weeks, however dates may vary due to weather conditions.
- The construction crews will be working on utility poles and digging in the utility easement on your property to lay the fiber-optic cable. These areas may be in the front or back of your yard. ImOn will conduct underground boring to insert conduit underground.
- No construction equipment will be parked on your lawn overnight.
- There may be some road closures, lane restrictions, or on-street parking restrictions. We will try to notify you of these dates in advance with a door hanger.
TV Packages
ImOn offers a variety of channels and options to fit your viewing needs. Whether you’re a sports fan. movie buff or you want to stay up-to-date with the latest news, ImOn has a TV package for you.
Fiber-to-the-Home Construction Process:
- Locates: The city and utility companies will locate existing utility lines on your property using spray paint and/or small flags. This will occur up to 12 days prior to the construction start date. Please do not remove the flags or paint until after construction has started.
- Pot Holes: A few days after the utility lines are located, the ImOn construction crew will dig a few holes to verify the depth of the utility lines in various locations along the construction route. These holes will be fenced off with orange construction fencing and will not be open for more than 5 days.
Boring: ImOn construction workers will then begin the boring process. The boring machine will make small holes and run plastic conduit underground. The conduit will house and protect the fiber optic network cables. ImOn uses this method to install our conduit because it minimizes the damage to your property. The construction crew will also lay large rubber mats under the boring machine to help prevent ruts in the grass and cracks in sidewalks and driveways. The mats help to distribute the weight of the machine evenly over a large area.
- Setting of Pedestals: Once the boring process is complete, the ImOn construction crew will install utility pedestals and cabinets. These units hold ImOn’s network connections and equipment above ground so that technicians may access it if needed. ImOn tries to set these between property lines or next to other utility boxes on your property.
Restoration: Now that the majority of the physical construction is complete, the ImOn construction crews will begin the process of restoring your impacted lawn. ImOn crews will fill holes with at least 6 inches of black dirt and rake the area to make sure the area is level. Next, grass seed and fertilizer will be spread over the impacted areas. The homeowner will need to continue to maintain by watering the reseeded area. 
Pulling Fiber: ImOn construction crews will now pull the actual fiber optic cable through the conduit that was installed underground. This is the fiber optic cables that will connect each home to one of the most technologically advanced networks in the area. The fiber optic cable contains strands of glass, thinner than a human hair, that carry digital information using pulses of light.
Splicing Fiber: The next step requires ImOn technicians to splice the strands of fiber optic cables together. This will connect the newly laid fiber optic cables to each other and to the ImOn network. This takes the skill of a surgeon to connect each individual strand of fiber, which is thinner than a human hair. One individual strand will go to each household, giving them an individual connection to the network. 
Testing: ImOn technicians will test the fiber optic cables to ensure data is flowing through each strand at the appropriate levels. If something is not working correctly, the crew will work to correct the issues. ImOn’s tests all of our network connections to ensure the best experience for our customers.
Final Restoration: ImOn construction crews go back through the entire construction area to double check that the initial restoration work is still intact. If holes have reappeared due to the dirt settling, crews will refill and reseed. 
Released for Home Installation: ImOn’s new fiber network is now released for home installation. When ImOn services are installed in your home, you are given a direct connection to the network. That means you are not sharing the connections with your neighbors. So no more bottleneck or slowdowns during peak hours. And if you ever do experience an issue, ImOn’s LOCAL customer care team is here to help!